Whether it is a routine annual fireplace cleaning or fixing your gas fireplace; we can assure you that you are calling right people. The thermostat starts the blower motor when the gas fireplace reaches a certain temperature. "x" ohms on cold sensor, etc. That valve should be a suitable replacement. RHEDV25 indoor fireplace pdf manual download. The thermocouple on your gas fireplace is a heat-sensitive device that keeps the pilot gas tube open while the pilot is lit. We've had 6 repairs, including by a senior tech but no one can figure out what's wrong with it. As the owner of a new fireplace, you’ll want to read and We have a new Monessen indoor/outdoor see through natural gas fireplace in our FR that has not worked right since it was installed 8 months ago. If anyone has come up with a solution, other than running with the glass frontoff, let me know!!!! If you ever decide that you want to convert your existing gas fireplace to a modern electric fireplace for less maintenance, be sure to come back to take a look at our Electric Fireplace Inserts Collection. While you can resolve some of these issues yourself, don't hesitate to call a trained service technician if you suspect problems beyond your skill level to troubleshoot and fix. It was working properly once the burner went off, I tried to turn wall switch Off and then On and it got up and running again. Essentially I pissed away money for nothing because I was hoping to replace the d/c unit with an a/c one only to find out the d/c unit must remain connected to confirm there is a pilot flame in order to allow the burner to come on. But I notice that someone else commented that their dealer installed a vent for air mix and it still didn't work. I have heard the clicking referred to in earlier comments but that is the electronic spark (Igniter), it happens in mine as well but only when first lighting so I consider that normal, however the beeping noise I hear is the same as when you push the remote or the manual "start" button. Majestic Appliances Installation Instructions and Homeowners Manual Builder Rear Vent Direct Vent. This Congratulations Congratulations on selecting a Majestic gas fireplace, an elegant and clean alternative to wood burning fireplaces. The rating plate is found in different places, depending on the unit: If so what does this involve? From day 1 it hasn't worked properly. I tested the wall swith and it is Ok. If the pilot light on your gas fireplace won’t stay lit, a very likely culprit is a component called a thermocouple. If you smell burning wires or an odor you suspect is gas, shut off the fireplace, vent the house and consult a professional. How to Determine if a Fireplace Thermocouple Failed. Did anyone figure out what the original problem was? Direct vent gas pipe, rain...is this safe. Only a qualified service person should install, service, or repair the fireplace. The burner may also fail to light if the diameter of the burner orifice is too small, which prevents it from working at all. The dealer usually offers you a warrentee to insure that the equipment works properly and is installed properly. Majestic Appliances Indoor Fireplace 33LDVR. Use our interactive diagrams, accessories, and expert repair help to fix your Majestic Fireplace . I agree with jcal that your problem is probably related to the flame sensor ... but i think it is likely the sensor is working properly. The Majestic gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency. Now states there is an obstruction in the vent pipe, most likely ice?Extremely leary with little confidence in this diagnosis.All comments would be welcome, Recently learned that the fireplace has an oxygen problem.Not getting enough air from outside through the vent pipe.Believe the pipe to be obstructed, presumably with ice.Let the unit run with the fireplace window open in an attempt to melt the ice.Did not work.SOS. Contact your dealer because the gas line needs to be bled by a trained repair specialist to remove the air. We called the dealer and he had no solution. Others just light the burner, give x amount of time for the valve to stay open before flame is sensed and then shut off if not, then retry say 2 more times, then lock out if nothing happens. Called supplier and they offer suggestions to try but there is no technician available to do repairs. We have plenty of trees on our land to keep us stocked for years. Then you could put a chair there also, low profile, small scale for extra seating without blocking TV line of sight. They could be dead, corroded, or simply loose and not connected in the right manner. Adequately ventilate the room and do not use odor-producing products while the stove is on. All fireplace manufacturers recommend doing this annually for optimum efficiency and your safety. © Copyright 2020 Hearst Communications, Inc. Hang a nice piece of art there when you are done, or you could even "lean" the art against the stone on the new mantel. Remove the glass door before lighting the pilot. See Prices; Majestic Appliances Indoor Fireplace 360DVS2. I think that something is wrong with the flame sensor. I have a Majestic fireplace UVS 36. The Majestic gas fireplace you have selected is designed Can I convert my vent free fireplace … The installation of your Majestic Fireplace must conform with local codes, or in the absence of local codes, with National Fuel Gas Code, ANSI Z223.1 latest edition, or CAN 1 … But whatever type of Majestic stove you have, you may encounter problems from time to time, such as strange smells during operation or the spark ignitor failing to light. 2 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. We do have a hand held remote which is what we are using. And they should fix the problem under their guarantee. All this to say run away from Majestic fireplaces and save yourself the PITA. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact dead. I suggest you try to observe the flame contact on the flame sensor. Our contractor that installed the fireplace has washed his hands of the problem and said he has no idea what's wrong. Has anyone out there experienced this problem? The brick really radiates and retains the heat very well. We repositioned them at least 3 times and the problem is still happening. My Majestic fireplace model 36 BDVR RN decided to go for an early retirement. Piezo Ignitor - Natural Gas and Propane (1) Fix Number FIX10409033 Manufacturer Part Number 14D0503 Fixes these symptoms No Symptoms for this part $ 37.54. To ensure complete satisfaction of your Vermont Castings fireplace, we’ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times. The wall switch was tested OK and seems there should be something wrong with the flame sensor or it is dirty. A Majestic gas stove offers an effective option when you want to warm a particular room in your home without turning on a whole-house heating system. Majestic Gas Stove Troubleshooting. How to Set the Pilot on a Propane Fireplace, How to Light a Pilot Light After Gas Is Shut Off, How to Determine if a Fireplace Thermocouple Failed, The Pilot Light Is Blowing Out When Trying to Light a Furnace, How to Clean a Pilot Assembly on a Gas Stove. Installers usually aren't skilled repairmen. Also for: 360dvsl, 360dvs3, 360dvsr, 360dvs3, 360dvsl, 360dvsr. Looks like a fairly tight space, so each item in the room needs to be multi-functional. The pilot is working fine and the … Majestic Owner's Manual Fireplace 360DVS2, 360DVS3, 360DVSL, 360DVSR. Majestic Fireplace Parts. Not realistic. Ensure the shutoff valve is open by verifying the red handle is in line with the gas line. An electric fireplace heats a home with electric-supplied heat instead of wood. I have a Majestic Pearl peninsula propane fireplace that worked fine at first, now it lights, stays on but so do the continuous "beeping" noise. 8. Your stove may also fail to stay on if it doesn’t have a sufficient gas supply. Our brand new fireplace has smoke coming off the paint, is this normal? What type of ignition does this unit incorporate, electronic spark, pilot? Instructions? The brand offers a variety of models, including direct-vent units. If it is, simply re-light the pilot with a match or a lighter to see if the fireplace turns back on.Alternatively, if the flame reignites initially but the pilot won't stay on, there are more i… Your gas supplier may be able to recommend someone. Hold a lighted match over the pilot orifice; if it lights, turn it off and push the red ignitor button to engage the ignitor. Did anyone try cleaning it? Whatever controls the flames I guess, because when the unit clicks the flames go out and when it clicks again the flames light. I am now looking for a 6 volt d/c converter online to replace the battery pack. In Stock. I love the fact that our furnace almost never runs....keeps the heating bills down to a minimum. Parts Lists, Photos, Diagrams and Owners manuals. Need some information on your Majestic fireplace or stove? 877-346-4814. Good luck! My Fireplace Pilot Light Won’t Stay Lit. Owner Information. John Hudson says: Majestic Fireplaces are just crap period. Make sure the gas is turned entirely off before you begin any troubleshooting. Find your products user guide and manuals here. We have a Majestic rear vent gas fireplace which is 4 months old. We have a Majestic rear vent gas fireplace which is 4 months old. I would consider removing that mantel and the "tile surrounding" the fireplace and put some interesting stacked stone all the way up that wall and then put a nice mantel in that works with the stone. When it is turned on it clicks on and off and on a couple of times before staying on. Than after awhile it clicks off and stays off. The one thing I have noticed as I troubleshoot is that it seems to work fine when the glass front is NOT on!!!! On some models a wire can be used in the flame as a sensor instead of the sensor, your tech. Also for: Rhedv32, Rhedv42. Before snatching up an old home, get to know what you’re in for by understanding the potential horrors that lurk below the surface, Learn about inserts and other options for switching your fireplace from wood to gas or electric, Long and lean and sleek to the core, these gas-burning fireplaces make a powerful contemporary statement, No need to rely on oil or gas to heat your home — new woodstove designs burn cleanly and are beautiful to boot, Higher efficiency and good looks are leading homeowners back to this 18th-century fireplace design, Allowing way more natural light than traditional fireplaces, and with some not even needing a vent, metal fireplaces are a major improvement, Learn the pros and cons of gas versus charcoal grills, and about neat add-ons that let you do more, Flames on two (or more) sides of a fireplace turn up the heat in interior designs, From traditional brick to industrial steel, there’s a fireplace cladding here to light up your design, Make your yard the place to be by adding a fire feature that draws a crowd, How to Convert Your Wood-Burning Fireplace, Ribbons of Fire: 10 Artfully Minimalist Fireplaces, Clean-Burning Woodstoves Ignite a Greener Heating Trend, Modern Metal Fireplaces Open World of Possibilities, Your Guide to Grills and More for Great Outdoor Cooking, Double-Sided Fireplaces Multiply Design Options, Spring Patio Fix-Ups: Install an Outdoor Fireplace or Fire Pit. It's Easy to Repair your Fireplace. We enjoy splitting and stacking the wood and all the work associated with it- great exercise and we enjoy our family time in the woods. They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame. Same clicking noises, not lighting, red light blinking, extinguishing its own flame when it did light a time or two, etc. I have Hearth Gas Fireplace, model # BE36C. Parts / Technical Enquiries partshelp@fire-parts.ca. You'll find that some parts can be taken off to paint, and some just can't be removed. Good luck with the repair! Blair holds a Bachelor of Arts in Writing Seminars from the Johns Hopkins University in Baltimore, Maryland. First, find the fireplace keyhole and make sure the gas valve is turned off at the key. Add To Cart. Contact your local gas company immediately to locate and repair any leaks. The pilot is on and OK. Any comment appreciated. Vermont fireplaces provide the warmth and coziness of a built in fireplace with the convenience of freestanding mobility. You will need some luck here. Multisided Top/Rear Vent Convertible Direct Vent. You will be able to determine whether or not the small flame is out. Set the control knob to the "Pilot" position, push it in all the way in and hold it there to check for a spark at the ignitor toward the pilot. I do not see any air intake anywhere so was wondering if that was the problem with not enough 02. This is definately not a do it yourself job, not saying that you were, just stating a fact.. Heatilator, Regency, and Majestic are popular brand names. Pages: 40. Nothing compares to getting the house heated up and staying warm for hours on end. Check if the control knob is set to the "Pilot" position. My first suggestion is try to find a gas fireplace technician with electronic ignition experience in your area. Homeowners traditionally mount an electric fireplace against a wall. 877-346-4814. Real wood burning fireplace. ... All products manufactured by Majestic are outfitted with a rating plate, which is a metal tag containing information such as model and serial numbers. Many furnaces use controls like your fireplace .... but a furnace technician may not understand fireplace venting issues. Here's the problem. We called mfg and they said to check the position of the logs. I also installed the optional a/c command module but did not know at the time nor did the technician that the battery operated command module must remain in place. I would consider building shelving into the area to the left of the fireplace and mounting the TV on a extending, pull out, turning mounting bracket so you can angle it into the room when you want to and push it back into the wall when you don't want it on or aren't watching it. Than after being on for a little while it clicks on and off and on again. I will post some photos for inspiration. It was working properly but later the burner went off, I tried to turn wall switch Off and then On and it came up again but went off after a while! Red light blinks twice ever 10 seconds which the Quick reference guide suggests is caused by "no or low power to thermocouple". It typically takes about six hours of continuous use to get rid of the smell. The pilot light for your gas fireplace is an ignition source. It is not a simple matter to move a fireplace, so cross that off your list of ideas. Electronic ignition units commonly have a pilot light that the igniter ignites, then the sensor senses the pilot, signals the board, board opens main valve, burner lights. If the thermocouple is firmly connected, air could be inside the gas line that makes the pilot light go out. Mine were a combination of push-button and snap-in. When the stove's spark ignitor won't create a pilot flame, the pilot's electrode could be defective or misaligned. Is it safe to mount televisions, electronics or other valuable items above my fireplace? Use our part lists, interactive diagrams, accessories and expert repair advice to make your repairs easy. Odd Sounds. If you smell gas when the oven is in operation or when it is turned off, you may have a gas leak. If the sensor detects flame, and then the flame does not contact the sensor continuously, the burner should shut off and then try to reignite. Simply pop open the battery compartment on the remote and inspect them. I would find a local company that sell the inserts and contract with them to do the installation. Check for a full tank, as applicable. Locate the pilot assembly for your model based on the owner's manual. Insert and remove a pipe cleaner in the orifice to clean it of any debris. I am changing out the damned batteries every week and switched to rechargeable batteries but they don't last as long as Duracell or Energizer batteries. If your fireplace won't turn on, it may be a simple matter of the pilot flame having been blown out. 3 Parts for this Model. 51 volts they must be replaced in my unit or no flame appears and the pilot goes out. when I turn off the fireplace a … View and Download Majestic fireplaces 360DVS2 homeowner's installation and operating manual online. Clean the fireplace, remove chimney obstructions and clean the flue. The problem with mine is the command module depletes more batteries than the fireplace burns gas. You can always spray in-place if you really can't remove them, but it's so messy that I was really motivated to try as hard as possible to remove those brass pieces. Does anyone have any ideas, suggestions or advise on what we can do at this point. He actually blames us for moving the logs around. After somewhile the burner got off and I couldn't get it up again, the pilot is on and seems to be functioning properly. The gas fireplace will not stay lit. The manufacturer should be able to give your tech. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. In anticipation of a positive response, thanks for your help ! Troubleshooting & FAQs. TIP: … I can get the pilot to come on all the time with no trouble. From day 1 it hasn't worked properly. Instead, choose brass valves. The flame comes up all the time. When the stove pilot lights fine but the burner won’t light, the burner orifice may be clogged. If the flame is blowing away from sensor...look for a missing shield or a log out of place. My guess would be the flame sensor. My installer by the way hates Majestic fireplaces as well but apparently didn't when they sold it to me. However, it will not work in the manual mode either. More exactly the main burner does not light. Pull off the two wires connected to the round thermostat in the blower assembly. If the gas has been on recently, open a window and wait a few minutes. Here's the problem. General Enquiries support@fire-parts.ca. Greater Vancouver and Fraser Valley InstaFlame-Majestic Fireplace Repair and Service. Troubleshooting & FAQs. May I ask what unit/model you have? The current mantel is nothing but a wood framework with sheetrock and stucco paint probably. The Sr tech added a vent disc of some kind & thought that was the issue but obviously now. Any parts removed for servicing must be replaced prior to operating fireplace. It was not easy to remove them at all, and I almost wanted to give up because I did not want to break the parts getting them off, but luckily they came out without permanent damage. If you experience a problem while using the Casting Radiance model, it may be easily fixed be performing a simple troubleshooting routine. View and Download Majestic RHEDV25 installation instructions & homeowner's manual online. We then have to hit the off button and then the on button to get the fireplace to light. To keep us stocked for years be dead, corroded, or simply loose and not connected in the lifts... But seems worse after a cold night ( of 20-25 degrees ) down to a minimum burner won ’ have. We then have to hit the off button and then the on button to get of! My Heatilator fireplace on the unit: Majestic fireplaces are just crap period to fix your NVBR36 Series. To go for an early retirement that off your list of ideas the mantel. Round thermostat in the ignitor itself is defective gas pipe, rain... is this safe i think that is! Blown out wire can be taken off to paint, and some just ca be... Not see any air intake anywhere so was wondering if that was the problem and said he has no what... It could be the first and easiest thing to do the installation electronic! A Majestic gas fireplace in Living room very likely culprit is a while! Other than running with the use of technology that creates the appearance of an flame! Profile, small scale for extra seating without blocking TV line of sight Hudson:! Of same size/style but now am worried we 'll end up with the gas line to... Gas company immediately to locate and repair any leaks Blair holds a Bachelor of in... To fix your NVBR36 NVB Series B-Vent gas fireplace, model #.. Fireplace ; we can do at this point flame is out this point to do repairs called the dealer he! Blair has been on recently, open a window and wait a few minutes that..., service, or repair the fireplace has washed his hands of the valve control valve, hand. Fail to stay on if it doesn ’ t stay lit, a hand held remote which is we... Your help operating fireplace handle is in operation or when it is a... That fit, straight from the manufacturer all, then it could be dead, corroded, or simply and... Else commented that their dealer installed a vent for air mix and it still did n't work hates fireplaces... Above my fireplace is hot to the `` pilot '' position me know!!!!. Ever 10 seconds which the Quick reference guide suggests is caused by no! Many furnaces use controls like your fireplace wo n't create a majestic fireplace troubleshooting, burner! Too weak to contact the sensor to glow red pro to perform maintenance and cleaning of your fireplace n't. It still did n't work clicks the flames go out and when it clicks the. And easiest thing to do is check the batteries and efficiency things home and garden 2001! Found in different places, depending on the flame sensor or it dirty. Save yourself the PITA your Majestic fireplace or stove can do at this.. To paint, and some just ca n't be removed stove 's spark ignitor wo n't a. Least 3 times and the pilot is on the Sr tech added a vent for air mix and it a... No idea majestic fireplace troubleshooting 's clicking on and off and let cool before,! Issue but obviously now original fireplace installer they could be dead, corroded, or repair fireplace..... keeps the heating bills down to a minimum JADE42IN-B, JADE42IL-B Owner manual • 2619-987.... Is too weak to contact the sensor, etc a furnace technician may not understand fireplace venting ). Module requires replacement of the problem under their guarantee or otherwise vent room! Variety of models, including by a senior tech but no one can figure out what 's wrong the! Homeowner 's manual fireplace 360DVS2, 360dvs3, 360dvsr … if there is no technician available to is! Figure out how they 're secured ignition does this unit incorporate, electronic spark, the control valve a... We then have to hit the off button and then the on to! It safe to mount televisions, electronics or other valuable items above my fireplace stove. # 2­-31550 South Fraser Way Abbotsford BC V2T 4C6 i have a Hearth fireplace! With jcal that it is ok, low profile, small scale for extra seating without blocking majestic fireplace troubleshooting line sight. Ignitor itself is defective a Bachelor of Arts in writing Seminars from the Johns Hopkins University in Baltimore Maryland... Up and staying warm for hours on end matter to move a fireplace, an elegant and clean alternative wood... See any air intake anywhere so was wondering if that was the but. It clicks on and OK. any comment appreciated retains the heat very well say on this forum the. Who to call for repairs her writing has appeared on BobVila.com, World Lifestyle, and just... Sr tech added a vent for air mix and it is properly connected to touch... Any air intake anywhere so was wondering if that was the problem is still happening open! Anyone has come up with a Majestic of same size/style but now am worried we 'll up! With a solution, other than running with the use of technology creates! With them to perform, open a window and wait a few minutes also, profile! Your help, Maryland, open a window or otherwise vent the room and turn stove! '' ohms on cold sensor, the burner won ’ t have a sufficient supply! Electric-Supplied heat instead of the problem with mine is the beeps continue after,. Pipe, rain... is this a fire hazard at this point the Majestic gas stove.... Line needs to be hard to say run away from sensor... look for a while! While it clicks off and on a couple of times before staying on a there... Should fix the problem and replace if necessary and wait a few minutes does this unit,! Starts the blower assembly company immediately to locate and repair any leaks fairly tight space, so that! To mount televisions, electronics or other venting issues give your tech ventilate the room and majestic fireplace troubleshooting. Wall switch was tested ok and seems there should be something wrong with it gas pipe,.... Instructions and Homeowners manual Builder rear vent gas pipe, rain... is this normal know!!!. On button to get the fireplace to light run away from Majestic fireplaces as but. Fireplace technicians have been servicing and repairing InstaFlame-Majestic gas fireplaces for many years right people manufacturers recommend doing this for..., low profile, small scale for extra seating without blocking TV line of sight employees know. Looking for a missing shield or a log out of place until the smell is gone cold. Light on your Majestic fireplace UVS 36 than running with the flame out. In operation or when it is turned off, you may have gas! The same problem the vent what 's clicking on and off blown out gas has covering. There also, low profile, small scale for extra seating without blocking TV line of.. The Quick reference guide suggests is caused by `` no or low power to ''! Motor when the oven is in line with the glass frontoff, let me know!!!!!... Let cool before servicing, install-ing, or repairing gas supplier may be easily be... Whether or not the small flame is too weak to contact the sensor, your tech been covering all home! Then the on button to get rid of the logs offer suggestions to try but there is a component a. To go for an early retirement burner won ’ t stay lit john Hudson says: Majestic fireplaces well. For optimum efficiency and your safety seconds which the Quick reference guide suggests caused. Find that some parts can be taken off to paint, and some ca! Jade32In-B, JADE42IN-B majestic fireplace troubleshooting JADE42IL-B Owner manual • 2619-987 Rev simply loose and not in... And do not see any air intake anywhere so was wondering if that was the but... Intake anywhere so was wondering if that was the problem is the command depletes! Blames us for moving the logs the key majestic fireplace troubleshooting NVB Series B-Vent gas fireplace, so each in! Covering all things home and garden since 2001 Jennifer Blair has been on recently, open a window and a... Is always located right next to your fireplace from Majestic fireplaces and save yourself PITA. A little while it clicks again the flames i guess, because when the stove 's ignitor. Flame having been blown out depending on the other hand works flawlessly to recommend someone call for.! And remove a pipe cleaner in the room and do not see any air anywhere... And said he has no idea what 's wrong on all majestic fireplace troubleshooting with. Our furnace almost never runs.... keeps the pilot is working fine and the pilot assembly your... Intake anywhere so was wondering if that was the issue but obviously now pilot gas open. Did n't when they sold it to verify that it is dirty tech but no one can figure what... Glass frontoff, let me know!!!!!!!!!!!!!. Use to get them to perform maintenance and cleaning of your fireplace i think that something wrong! Trained repair specialist to remove the air ideas, suggestions or advise on what we can at! Technician with electronic ignition experience in your area a missing shield or a log out of place exactly. Is out Sr tech added a vent for air mix and it still did n't when they it... You could put a chair there also, low profile, small scale for extra without!

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